The app allows you to use the app to redeem Locker Room codes as well as use to use the Scan Your Face feature for your MyPLAYER customized character in MyCAREER mode. MyCAREER mode. Some players have reported that they're having difficulty accessing the app and are unable to use the much-anticipated face scan feature. This is MT 2K23 Games' official statement on the solution to the "failed to sign into 2K Sports" error message for the NBA 2K23 companion app.
There is currently no solution to this issue as of the time of this writing. However, NBA 2K23 developer Visual Concepts and publisher 2K has acknowledged the "failed to sign in to 2K Sports" issue that is recurring with the MyNBA2K23 application and has stated that a solution is in the works.
In a tweet, the account @NBA2K stated that prior to logging into the MyNBA2K23 application, users must log in to their PC or console account first. This means that you will be in a position to use the app when you have the active Safe NBA 2K23 MT save file on PlayStation, Xbox, Nintendo Switch, or Steam prior to synchronizing your account to the application. However, the fact that a small percentage of users are not able to access the app isn't over.